The agreement between you and LEVEL 4 BUSINESSES LLC.
Operated by LEVEL 4 BUSINESSES LLC · Last updated: November 5, 2026
These Terms of Service are an agreement between you and LEVEL 4 BUSINESSES LLC for use of the Level 4 Businesses™ platform. By creating an account, subscribing, or using the platform, you agree to them.
These Terms, together with our Privacy Policy and Disclaimer, govern your use of the Level 4 Businesses platform, the websites and pages we publish for you, and the features we make available through them. If you do not agree, do not use the platform.
If you accept these Terms for a company or another legal entity, you confirm that you are authorized to bind it, and "you" refers to that entity.
Where you use the platform on behalf of a client business, you confirm you are authorized to act for that business and that it is aware of these Terms.
Level 4 Businesses is an AI-powered revenue system. Stage 1 builds your offer and a public showcase page. Stage 2 supports buyer discovery, outreach and search visibility. Stage 3 supports conversion, messaging and advertising assets. Stage 4 supports scaling, budgets and performance intelligence.
The platform generates plans, copy, lists, scores, forecasts and reports. Some stages depend on the paid plan you hold. Features described in our marketing material may be released progressively, and the availability of any specific feature is what the product shows you at the time, not a promise that every described capability is available today.
We may improve, change or retire features. If we make a change that materially reduces what you paid for during a billing period, you may cancel and receive a pro rata refund of that period on request.
You must be at least 18 years old and legally able to enter into a contract to use the platform. You must provide accurate account and business information, keep your credentials secure, and notify us of unauthorized use.
You are responsible for everything done through your account, for the accuracy of the information you give the platform, and for the conduct of anyone you invite into your workspace. Do not share credentials; invite people to their own access instead.
Business information you enter produces the platform's output. Inaccurate inputs produce inaccurate outputs, and no output is a substitute for your own judgement.
You set outreach rules, daily limits, calling hours and your ad spend limit. You authorize every ad launch, spend increase and scaling decision. L4 does not spend your ad budget without your authorization. You can pause the agent at any time. Automatic compliance checks support responsible use but do not guarantee compliance or replace your own.
Automatic checks do not guarantee legal compliance, platform-policy compliance, or accuracy. The platform may block, limit or refuse an action it judges unsafe, non-compliant or outside your configured limits. Such a block is not a warranty that everything else permitted is compliant.
You are responsible for the decisions you authorize, for the content you approve for publication or sending, and for compliance with the laws and third-party policies that apply to your business, your industry and your communications.
Stage 1 is free for 24 hours. A Stage 1 page you published stays live after the free period until you ask us to remove it, or we remove it for legal, abuse or policy reasons.
Growth is $497 per billing cycle and includes Stages 2 and 3. Scale is $997 per billing cycle ($497 base plus the $500 Stage 4 add-on) and includes Stages 2, 3 and 4, and is available when enabled for your account. Each plan renews every billing cycle. The cycle length (28 days on our new platform, or monthly on plans started on our earlier platform), the price and the renewal date are shown at checkout and on your invoice. Subscribers on earlier or legacy plans keep their current price until we move them, and we will give at least 30 days' notice before any change. The Expert Growth Strategy Session is $997, one time, with no renewal.
Payments are processed by Stripe. You authorize recurring charges until you cancel. A subscription renews automatically at the start of each billing cycle in the amount of your plan, until you cancel. Charges are processed in United States dollars unless checkout states otherwise.
We may change prices with 30 days' notice. A price change applies from your next cycle and never applies retroactively to a period you have already paid for.
Receipts and invoices are issued by Stripe and available in your billing portal. You are responsible for the accuracy of your billing details.
You can cancel any time in your account or the Stripe customer portal. Cancellation takes effect at the end of the current cycle and you keep access until then.
We do not refund partial cycles except where the law requires. If you believe a charge was made in error, contact app@level4businesses.com promptly and we will review it. Nothing here limits your rights under applicable law. The Expert Growth Strategy Session is refundable before delivery on request and is not refundable once delivered.
If a payment fails, paid features pause until it is fixed. We may retry the charge and notify you. If payment remains outstanding after reasonable attempts, we may end the subscription. Access to your data is not removed immediately on a failed payment; see the retention section of our Privacy Policy.
Please contact us before initiating a chargeback so we can resolve the issue. Bad-faith chargebacks may result in suspension while the dispute is investigated.
Prices exclude taxes and third-party costs such as ad spend and your own Twilio charges. You are responsible for sales, use, value-added and similar taxes arising from your subscription, other than taxes on our net income.
Advertising spend, media costs, third-party subscriptions, domain registration, carrier fees and any other cost of running your business are not included in your L4 subscription. When the platform helps you plan a budget, that budget is your spend with the third party, not a fee paid to us.
Outreach emails are sent from your own connected Gmail. Each must show accurate sender details, a mailing address and a working opt-out. We honor opt-outs promptly and within the time the law requires. Account emails (verification, resets, alerts, reports) are sent by us.
You are the sender of your outreach. You agree that outreach you authorize will:
The platform enforces suppression lists, cooldown windows between contacts, and disclosure requirements before a send. These checks reduce risk. They do not establish that a particular message is lawful in your jurisdiction, and they do not transfer your compliance obligations to us.
L4 does not operate its own consumer SMS marketing program. If you connect your own Twilio account, texts to your leads are sent by you from your account. You are the sender and are responsible for carrier registration (A2P 10DLC) with the correct campaign type, for obtaining and recording each recipient's consent before marketing texts, for honoring STOP, and for including your business name and opt-out instructions. L4 shows a Send text option only after consent is on record for that lead. Acceptance of these Terms is not consent to marketing texts or calls.
You must be able to produce the consent record for any recipient you text, and you must stop texting a person who revokes consent, including by replying STOP. Where a consent record does not exist for a lead, the Send text option remains unavailable.
Where AI calling is enabled for your account, the AI agent places calls through Twilio and LiveKit on your behalf, within the script, hours and daily limit you approve. Every call begins by saying it is an AI and naming your business. Before each call, L4 checks consent or eligibility, number type, our own suppression list and allowed hours. L4 does not currently check the National Do Not Call Registry, so you are responsible for do-not-call compliance, and L4 does not place cold calls to consumer numbers. A listed business number does not by itself authorize an AI marketing call. If the person says no, the call ends and the number is suppressed. Call audio is not recorded. If the person agrees on an AI call, a written transcript is kept while your account is active, and deleted on request or when your account is closed.
You are responsible for compliance with the Telephone Consumer Protection Act, the Telemarketing Sales Rule, the National Do Not Call Registry rules and any equivalent state or local law that applies to your calls, including obtaining any consent required before an automated call and maintaining your own do-not-call list.
If you connect your own domain, you confirm you control it. We use Cloudflare to issue a certificate and serve your library and ad pages there. /experience/ stays on level4businesses.com. When you cancel or disconnect, the pages stop appearing on your domain.
You are responsible for keeping your domain registered and its DNS records correct. We may remove a domain binding if verification fails, if the domain stops resolving to us, or if the domain is used for content that breaches these Terms.
Agencies may manage isolated client sub-accounts, each with its own subscription. The agency earns $97 for each paid billing cycle of an eligible active sub-account, calculated from verified paid invoices. The $500 Stage 4 add-on is excluded. Commissions stop when the sub-account cancels, are reversed if a payment is refunded or disputed, and are never paid twice for duplicate events. Agencies are responsible for their clients' compliance and consent. We may change the program with 30 days' notice.
Commission records are a ledger. Payouts are processed on the schedule shown in the agency workspace, and amounts may be adjusted where a payment is reversed after accrual. A change to the program applies going forward and does not reduce commission already accrued on paid invoices.
If you manage sub-accounts, you must have authority to act for each client business, and you are responsible for the accuracy of the information you enter on their behalf. You must not use sub-accounts to evade limits, duplicate commissions, or create workspaces for businesses that have not authorized you.
You may not use the platform to:
You must comply with the policies of any platform your content or traffic touches, including advertising, messaging and carrier policies and the requirements of your own industry.
The platform, its software, interface, templates, prompts, documentation, and the Level 4 Businesses™ name and marks are owned by LEVEL 4 BUSINESSES LLC or its licensors and are protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable, revocable right to use the platform for your own business during your subscription. No other rights are granted.
You may not copy, modify, distribute, sell, or create derivative works of the platform, or remove proprietary notices from it.
You keep ownership of the business information and content you give us, and of the output we generate for your workspace.
We may suspend or terminate your access if you materially breach these Terms, fail to pay, use the platform unlawfully or abusively, create risk for other customers or for us, or if we are required to by law or by a third-party provider. Where the issue can be remedied and the risk is not urgent, we will give you notice and a reasonable opportunity to fix it.
We may also suspend sending or suspend the account for repeated consent or opt-out violations, including continuing to contact people who have opted out, sending marketing texts without a consent record, or placing calls that breach do-not-call rules. Where we suspend sending, the rest of your workspace remains available unless the breach requires a wider suspension.
You may stop using the service at any time and cancel your subscription as described in Section 6.
On termination, your right to use the platform ends. You may request an export of your workspace data by emailing app@level4businesses.com before or shortly after termination, and we will provide it. We then delete the workspace data according to the retention section of our Privacy Policy, except for records we must keep or are entitled to keep. Sections that by their nature should survive termination, including ownership, disclaimers, limitation of liability, indemnification and governing law, survive.
The platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title and non-infringement.
We do not warrant that the platform will be uninterrupted, error-free or secure, that AI-generated content is accurate or complete, that discovered business information is current, that any content will be indexed or ranked by a search engine, or that use of the platform will produce any particular number of leads, customers, revenue or return. Those outcomes depend on factors outside our control.
Nothing in these Terms excludes or limits a warranty or right that cannot lawfully be excluded, including rights under mandatory consumer protection law.
Our full Disclaimer forms part of these Terms and describes these limitations in more detail.
To the maximum extent permitted by law, LEVEL 4 BUSINESSES LLC is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost customers, loss of goodwill, or loss or corruption of data, arising out of or relating to your use of or inability to use the platform, even if we were advised of the possibility.
Our total aggregate liability arising out of or relating to these Terms or the platform will not exceed the greater of (a) the amount you paid us in the three months immediately before the event giving rise to the claim, or (b) one hundred United States dollars.
These limits do not apply to fraud, wilful misconduct, death or personal injury caused by negligence, or any liability that cannot be limited by law. Where you are a consumer, your statutory rights are unaffected.
You will defend and indemnify LEVEL 4 BUSINESSES LLC and its members, officers, employees and contractors against claims, damages, liabilities, costs and reasonable legal fees arising from: content you submit or publish; outreach you authorize, including email, text messages and calls; your failure to obtain or record consent; your breach of these Terms or of applicable law, including messaging, calling, advertising and privacy law; your infringement of a third party's rights; or your misuse of the platform or of a third-party platform in breach of its terms.
We will promptly notify you of a claim we seek indemnity for, and may participate in the defense. You may not settle a claim in a way that admits fault by us or imposes an obligation on us without our written consent. This obligation does not extend to claims caused by our own breach, negligence or wilful misconduct.
These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict-of-law rules.
Before filing a claim, you agree to contact us at app@level4businesses.com and give us 30 days to attempt to resolve the dispute informally. Most issues can be resolved this way.
If a dispute is not resolved informally, it may be brought in the state or federal courts located in Georgia, and each party consents to their jurisdiction, except that either party may bring an action in any competent court to protect intellectual property or to collect amounts owed. If you are a consumer resident elsewhere, this does not deprive you of the protection of the mandatory laws of your place of residence, or of the right to bring proceedings there where the law gives you that right.
Nothing in this section prevents either party from seeking urgent injunctive relief.
We may update these Terms. Material changes will be communicated by email to account holders or by prominent notice on the platform at least 30 days before they take effect, except where a change is required sooner by law or to address a security or abuse issue. If you do not agree to a material change, you may cancel before it takes effect. Continuing to use the platform after the effective date means you accept the updated Terms.
These Terms, together with our Privacy Policy and Disclaimer, are the entire agreement between you and us regarding the platform and replace any prior understanding on that subject.
If a provision is found unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue in full force.
A failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them to an affiliate or in connection with a merger, acquisition or sale of assets, on notice to you.
Neither party is liable for a delay caused by an event outside its reasonable control.
Contact: app@level4businesses.com, or LEVEL 4 BUSINESSES LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States.
Questions about this policy?
Contact us and we will respond within the period described above.
app@level4businesses.comLEVEL 4 BUSINESSES LLC · 30 N Gould St Ste R, Sheridan, WY 82801, United States
Last updated November 5, 2026